Customers
How the PSAPs across the country use Aurelian to reduce non-emergency calls
How PenCom Reclaimed 300 Hours in Two Months with Aurelian
Learn how this PSAP handles routine calls at scale, maintains consistent service, and stays focused on life-saving emergency response.
How MACC 911 Redirects 3,300 Hours To Critical Incidents with Aurelian
Learn how AI-powered routine call intake helps this central Washington PSAP offload non-emergency calls, protect dispatcher focus, and unlock flexibility for remote work.
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How Hamilton County 911 Uses Aurelian to Automate 300+ Non-Emergency Calls a Day
Learn how Hamilton County 911 uses Aurelian to strengthen operations and empower their telecommunicators to focus on life-saving calls.
How MACECOM Automatically Reduces Call Volume by 60% with Aurelian
Learn how automating routine calls helped this small-county PSAP restore dispatcher focus on critical incidents and strengthen emergency response training.
How Cowlitz 911 Responds to Over 20K Calls Automatically with Aurelian
Learn how this Washington-state PSAP fields non-urgent calls, enhances caller experiences, and creates breathing room for dispatchers regardless of call volume.
How South Summit Dispatch Handles 8K Calls Automatically with Aurelian
Learn how this regional dispatch facility automates routine call intake, alleviates team pressure, and sustains operations with limited staffing.
Transforming Non-Emergency Call Handling in Kalamazoo County
Kalamazoo County Consolidated Dispatch Authority (KCCDA) manages all 911 and non-emergency dispatch operations for the county’s police, fire, and EMS agencies.
See what we can do for you
Discover how Aurelian helps 911 centers cut call volumes, reduce wait times, and protect dispatcher bandwidth - with AI built for public safety.
