Solutions to help PSAPs
Protect the communities they serve
Aurelian is built to support PSAPs before, during, and after every call, so telecommunicators can deliver fast, consistent support.
Built to support the entire operation
The reality of the work
Telecommunicators are expected to be perfect on every call, even as call volumes rise, staffing remains constrained, and systems grow more complex. Most technology addresses pieces of the problem. Aurelian is built to support the entire operation.
Designed around human judgment
How Aurelian helps
Aurelian uses automation with intention to protect PSAP time and space for the moments that matter.
AVA
answers non-emergency calls instantly, eliminating hold times
- Every call answered, immediately
- Call-takers can focus on emergencies
- Faster, more accurate records
- Self-healing continuously improves call routing
CORA
provides real-time, context-aware guidance, without taking control
- Real-time guidance during emergencies
- Consistency in the moments that matter most
- Less cognitive load, better call handling
- Greater confidence during calls
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Live. Trusted. Deployed.
Proven in the real world
Aurelian is already operating inside PSAPs, supporting telecommunicators at scale, under real conditions. See how agencies are using the platform today.
Shaped by your SOPs
Built to fit your center
Every center is different. Your technology should reflect that.
Fits alongside existing CAD and phone systems
Designed around real workflows
Configurable to your SOPs
How Aurelian supports your center’s operations
Emergency communications will continue to evolve. Aurelian is built to evolve with them. A configurable platform that supports telecommunicators today and prepares PSAPs for what comes next.
