Handling millions of calls every year across the US

Automate non-emergency calls.

Conversational AI that routes callers, triages emergencies, and creates calls for service – all over the phone, in real time

Trusted by leading dispatch centers

customer-0
customer-5

Helping dispatchers focus on emergencies

Aurelian reduces non-emergency workload so telecommunicators can stay focused on what matters most

3 hrsSaved every day

Per dispatcher on non-emergent calls

74%Calls Automated

Without dispatcher intervention

0 secHold time

Callers get instant answers with no wait

Why Agencies Choose Aurelian

What changed for dispatch centers with Aurelian

Real-time automation for public safety

AI-powered phone conversations that route, resolve, and summarize non-emergency calls — without tying up call-takers

Engage with smarter, faster calls

Aurelian handles inbound calls with natural, human-like dialogue. It collects info, asks the right follow-ups, and routes or resolves the issue instantly — 24/7.

Beyond just calls

Expand your non-emergency line to texting and web-chat, providing the most convenient outlet for your community.

Scale across every line and agency

Build once, deploy everywhere. Customize routing, language, and logic by department or jurisdiction — and keep full control of your data.

How Aurelian works

Aurelian connects to your existing phone lines via call forwarding. Our AI assistant answers non-emergency calls, talks with the caller in real time, gathers information, and either routes the call, creates a CAD-ready summary, or resolves the issue entirely.

Learn More

Privacy & Security

We believe trust is earned and transparency is non-negotiable.

All data stored
in the U.S.

No data is mined or shared

Your data stays yours - always

No cross-training of AI models

CJIS-aligned architecture

SOC II Type 2 Compliant

The results speak for themselves

Aurelian is trusted by leading emergency dispatch centers handling millions of non-emergent 911 calls across the country

See what we can do for you

Learn more about how Aurelian is helping PSAPs across the US

Request Demo
logo

All rights reserved. Copyright © 2025